Privacy Policy

Updated on: September 16, 2022

Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This Privacy Policy relates to information collected by Pro Training Digital. WP Energize (referred to in this Privacy Policy as “WP Energize” “we” or “us” or “our”) through your use of our website and our Services, features, and information available on our website (which are collectively referred to in this Privacy Policy as the “WP Energize Service”).

Scope of this Privacy Policy

Please be aware that this Privacy Policy does not govern all the information WP Energize may process. Our commitment to customers and service providers is governed by a separate Data Protection Addendum. This Privacy Policy is also incorporated into and governed by our Terms of Use.

Our commitments to employees are governed by our internal employment policies.

In all instances we are committed to transparency with our customers, employees, and to protecting your data privacy.

What Information do we Collect?

You will be required to establish an account in order to take advantage of certain features of the WP Energize Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments.

Depending on your use of the WP Energize Service, we collect two types of information:

personally identifiable information and non-personally identifiable information.

Personally Identifiable Information

Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information.

Non-Personally Identifiable Information

Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, company industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data involving the use of the WP Energize Service. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your account preferences).

Why do we Need your Personal Data?

We do not sell any data, including your personal data. We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to WP Energize. If you registered with us, you will have been asked to check a tick box indicating your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use our platform.

Information we collect automatically when you use the Services:

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. We collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.

Cookies and Other Tracking Technologies: WP Energize and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. For more information, please see our Cookies and Tracking policy, which includes information on how to control or opt out of these cookies and tracking technologies.

Log files: We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the WP Energize Service. This information may be used to analyze trends, to administer the WP Energize Service, to monitor the use of the WP Energize Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on the WP Energize Service, and evaluating the WP Energize Service in general.

Information we receive from other sources

We receive information about you from other Service users, from third party services, and from our business and channel partners.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else on a task, or a team member may upload content about you to WP Energize. We also receive your email address from other Service users when they provide it in order to invite you to the Services. Other services you link to your account: We receive information about you when you or your administrator enable third-party apps or integrate or link a third-party service with our Services.

You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Other partners: We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our Services and online advertisements.

Your Rights

Where and when is information collected?

Opt-out: You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; or (iv) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the platform may be ineffective upon opt-out.

Amend: You can also contact us to update or correct any inaccuracies in your personal data.

Move: Your data is portable – i.e. you have the flexibility to move your data to other service providers as you wish.

Erase and Forget: In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data

You may contact us at [email protected] for any other questions you may have about your personal data and our use of such personal data.

Where will Data be Transferred to?

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the European Union or United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. The only data we share with third parties is for analytics, error tracking, and marketing.

What do we do with the information we Collect?

We use the information collected to provide you with a great overall experience using the WP Energize Service, to help us understand who uses the WP Energize Service, for internal operations such as operating and improving the WP Energize Service, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases.

We use your information to send you a welcome email after you create an account, when you are invited to WP Energize, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other email communication related to the WP Energize website. We always give you the option to unsubscribe in any email we send you.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the WP Energize Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the WP Energize Service.

When do we Disclose Information to Third Parties?

Except as set forth in this Privacy Policy, the Cookie Policy, or as specifically authorized by you, we will not disclose any information to third parties outside of WP Energize.

Laws and Legal Rights

We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the WP Energize Service or the general public.

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Outside Contractors

We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to the WP Energize Service, such as credit card processing and fraud screening, and mailing list hosting for the WP Energize Service. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the WP Energize Service, including your personally identifiable information.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of WP Energize or any of its Corporate Affiliates (as defined herein), or that portion of WP Energize or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personally identifiable information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with WP Energize, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Does this Privacy Policy apply when I link to other websites or services?

The WP Energize Service may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than the WP Energize Service. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us through the WP Energize Service.

Is the information collected through the WP Energize Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. If applicable law imposes any non-disclaimable duty to protect your personally identifiable information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Could my Information be Transferred to other Countries?

Personally identifiable information collected on the WP Energize Service may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the WP Energize Service may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using the WP Energize Service and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information. To the fullest extent allowed by applicable law, if you are a User accessing the WP Energize Service from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the European Union, please be advised that all aspects of the WP Energize Service are governed by the internal laws of the European Union, regardless of your location.

European Union individuals with inquiries or complaints regarding this privacy policy should first contact Pro Training Digital at [email protected].

WP Energize does not sell the personal information we collect. We only share your personal information as described in this Privacy Policy. We collect this information for business purposes set forth in the “What do we do with the information we Collect?”. We share this information with the categories of third parties as set forth in the “When do we Disclose Information to Third Parties?” Please note that we do use third-party cookies as further set forth in the “Cookie Policy.”

Do Not Track

The term “Do Not Track” refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the following paragraph). Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

How will I know if there are any changes to this Privacy Policy?

We may revise this Privacy Policy from time to time. We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without notifying you of such changes via email. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personally identifiable information, for which an email is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, stop using the WP Energize Service until the issue is resolved. Your continued use of the WP Energize Service following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Whom do I Contact if I have any Privacy Questions?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent by email at: [email protected]

Subject to the next paragraph, we ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through [the Site/Applications(s)/Services] or otherwise.

If you send or disclose any sensitive personal data to us when you submit user-generated content to [our Site/Application(s)/Services], you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our platform.

By using the WP Energize Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use the WP Energize Service. Continued use of the WP Energize Service following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personally identifiable information will mean that you accept those changes.